Your agreed system, configured and tested. We show you how to use it before handover.
Nova coordinates your agreed installation, tests the system and shows you how to use it.
Discuss your installation
Prepare
Agree the work before it startsPrepare
Before work starts, we confirm the products, control locations and responsibilities.
What we agree together
The installation sequence follows the wider construction or renovation programme.
- The equipment
- The product and model list for the agreed system.
- The positions
- Room controls, wall points and device locations.
- The site work
- Who is responsible for each part, and in what order.
Install
Coordinating the work on siteInstall
Nova coordinates your controls, supporting devices and the systems they manage, within the agreed scope.
What the installation includes
Panels and switches are only the visible part.
- Everyday controls
- Wall panels and switches.
- Comfort
- Climate and curtain devices.
- Access and awareness
- Locks, cameras and sensors.
- Working together
- Supporting controllers and connections.
Your installation includes the products and integrations agreed for your property.
Test
Testing each control and sceneTest
Commissioning means setting up the system and checking what it actually does.
What we check
We test each control on its own, then the scenes and relationships that bring the home together.
Connections
Devices connect to the intended system.
Room controls
Each agreed control responds as expected.
Scenes and routines
Combined actions, including agreed home and away settings, are checked together.
Handover
Get to know your finished systemHandover
We walk through the finished system with you.
Your handover checklist
Try the controls, see your scenes in action, and understand how to use the home day to day.
- Controls explained
- Scenes demonstrated
- Final labels confirmed
- Continued support clarified
Questions about installation
Can you work with an existing home?
Yes. We assess the existing wiring, wall points and installed systems before confirming an upgrade scope. The right approach depends on the property.
How is installation priced?
Installation is quoted after an initial view of the property. We review the agreed equipment, existing infrastructure and work required before confirming the installation scope and price.
What setup is included?
App and control-panel setup, configuration of the agreed functions, testing and a one-year warranty are included. The proposal confirms the equipment and any site-specific work.
How long does installation take?
Timing depends on the agreed system, the readiness of the property and coordination with other trades. Once we have reviewed the scope, we can discuss the installation sequence and a suitable schedule for your project.
What happens if the internet stops working?
Some controls can work locally, while others need internet access. ORVIBO describes Zigbee control over a working local network. The exact behaviour depends on your devices, hub and configuration. Nova will confirm which controls, scenes and schedules work locally in your agreed setup. ORVIBO’s local-control guidance
What warranty and aftercare are available?
Our warranty period is one year. Contact Nova to confirm the applicable cover and terms for your project. Aftercare arrangements depend on the support needed; we can discuss the available options and any applicable costs with you.
Are there ongoing fees?
Any ongoing costs depend on the products, services and support arrangements you choose. Ask Nova to confirm which costs are included in your proposal and whether any optional services carry recurring charges.
More about site preparation and compatibility
When should we discuss installation?
For a new build, speak with us before construction or fit-out is complete so controls and system requirements can be planned in. For a renovation, start with a review of what is already there.
What should I share with Nova?
Your property location, current project stage, any available plans and the systems you would like to control. We can then discuss the appropriate next step.
Can you coordinate with my electrician or project team?
We agree responsibilities and the installation sequence with you and the relevant team. Share the project plans and current programme so that power, network and control positions can be reviewed together.
Can existing curtains and cameras be included?
We first check the available power, tracks, mounting points, network provision and compatibility. Existing infrastructure does not automatically mean an existing device can connect; the quotation confirms what can be used and what needs to change.
What should be ready before installation?
Readiness depends on the agreed products. Before site work, we confirm the required wiring, wall boxes, power, network access and suitable device positions with the responsible team.
Will you show us how to use the system?
Yes. Handover includes app and panel setup and a walkthrough of the agreed controls and scenes. We also explain how to contact Nova for support or future adjustments.
Installation
Tell us about your installation
Already have a plan? Talk to us about bringing it to life. Still choosing your system? Start with our design services.